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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Carroll

Charles Carroll

October 24, 2024

5  out of  5
rating by Charles Carroll
"Karisha C Was absolutely amazing she answered all my questions and followed up with any additional information/questions I had!! Thank you so much for your time and help!!!"
We responded:
"Karisha really is the best, isn’t she?! Thanks for the kind words, Charles! Welcome to the Farm! 😊"
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Francie “Francie” Reitzel

August 8, 2024

5  out of  5
rating by Francie “Francie” Reitzel
"Karisha was pleasant to deal with!"
We responded:
"We appreciate the support, Francie! Karisha and the rest of our State Farm team will always be there for you!"
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Eileen

June 15, 2024

5  out of  5
rating by Eileen
"Mandy is there when you really need her. During a storm, a tree had fallen onto our roof causing a hole in the roof and subsequent rain damage within our home. Mandy and her wonderful staff helped us through the claims process and the repairs are scheduled. Can’t thank Mandy and her staff enough!!!"
We responded:
"Thanks so much for the awesome review, Eileen! I’m so glad your claim has been taken care of. We’re always happy to help when needed. 😊"
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Antoine Hayes

June 12, 2024

5  out of  5
rating by Antoine Hayes
"Karisha was extremely pleasant and knowledgeable....works very fast and efficient...awesome service"
We responded:
"Hey, thanks, Antoine! So great meeting you yesterday. Thanks for stopping by. Yes! Karisha really is the best! We’re certainly lucky to have her over here. Thanks for putting your trust in State Farm. We look forward to serving you for many years to come! "
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David

June 2, 2024

5  out of  5
rating by David
"I recently moved to North Carolina from Texas and was not pleased with the initial agent I found here, so I transferred to Mandy. Mandy and her staff have been nothing short of amazing and have exceeded my expectations as far as customer care and customer service. To say I had a lot of headaches with my past agent is an understatement however Mandy and her team have done everything they can to make things right and to get me all set in North Carolina. Mandy even personally drove to my house to drop off some items for me so we did not have to continue to wait. Thank you for your generosity and customer service Mandy! Mandy is the perfect example of why I have stuck with State Farm for over 18 years! I cannot recommend this office and Mandy enough!"
We responded:
"David, thank you so much for the glowing review! It made my day! Thanks for noticing we really do try to go above and beyond. I don’t have control over everything here but in those areas that I do, I really work hard at showing you how important you are to us! Thank you for your loyalty to State Farm over the years and welcome to Mandy Deak State Farm. We look forward to servicing you and your family for many years to come! "
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Lily Serra

April 22, 2024

5  out of  5
rating by Lily Serra
"This was the best experience I have ever had with insurance !!"
We responded:
"So glad to hear that, Lily! Olivia is the best and I’m so glad she took such great care of you! Looking forward to serving you for many years to come! ☺️"
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Chelita Kelley

March 22, 2024

5  out of  5
rating by Chelita Kelley
"Karisha was so helpful!"
We responded:
"Chelita, thank you for the wonderful review! "
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Lakieya D

March 20, 2024

5  out of  5
rating by Lakieya D
"Karisha is exceptional! She provided top-notch customer service and was incredibly personable throughout our interactions. Highly recommend her for all your needs!"
We responded:
"Lakieya, thank you for the awesome review! I am so happy Karisha was able to help! "
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Denise Alpizar

March 19, 2024

5  out of  5
rating by Denise Alpizar
"Muy amable"
We responded:
"Gracias por las ambles palabras, apreciamos su negocio 😀"
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Steve Yeager

March 8, 2024

5  out of  5
rating by Steve Yeager
"I recently bought a brand new vehicle and between the dealership and Mandy’s office everything was handled very professionally! Very happy with Mandy and State Farm"
We responded:
"Thank you, Steve, for the amazing review! Our team works hard to provide a great insurance experience in Charlotte and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Damien Shaw

Damien Shaw

March 6, 2024

5  out of  5
rating by Damien Shaw
"FIRE EXPERIENCE!!!! Mandy and Karisha are some of the best people to ever do it!!!! THANK YOU GUYS!!!"
We responded:
"Thank you, D! We appreciate you!! "
Profile photo of Natasha Hadaway

Natasha Hadaway

March 6, 2024

5  out of  5
rating by Natasha Hadaway
"They remember your name every time you enter their office they're so much more than insurance company they're just like family members every time I drop in just to say hello or take care of business."
We responded:
"Natasha, thank you so much for the kind words! We certainly think of you as family. Thanks for letting us take care of you and Alfred. ☺️"
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Michael Bernhardt

March 5, 2024

5  out of  5
rating by Michael Bernhardt
"Patience and so understanding for Senior folk ☺️"
We responded:
"Thanks Michael! Happy to help. Layla will take great care of you. Wonderful meeting you! "
Profile photo of Claudia Kendzierski

Claudia Kendzierski

February 15, 2024

5  out of  5
rating by Claudia Kendzierski
"Wonderful to meet Mandy. Excited to have an amazing agent who’s there for us!"
We responded:
"Awe, thanks, Claudia! Was wonderful to put a face with the name. Thanks for putting your trust in us. "
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Michael The Archangel

February 5, 2024

5  out of  5
rating by Michael The Archangel
"Very professional and courteous staff at this State Farm location!"
We responded:
"Thanks, Michael! We appreciate the kind words! "
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Francisco Catalan

January 31, 2024

5  out of  5
rating by Francisco Catalan
"I am really happy to get this service, the Agents provided an excellent service, support to choose the best option to comply my needs. And one of the importants, the rate is lower than 4 more options that i quoted. Thank you State Farm Team."
We responded:
"Thank you for the glowing review, Francisco! We’re so happy to have found the right solution for you! Looking forward to serving you for many years to come! "
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S TKR

January 23, 2024

5  out of  5
rating by S TKR
"Mandy always responds to my questions promptly and provides me with great information. She is the best agent I have ever had!"
We responded:
"Thanks, Shoko. ⭐️⭐️⭐️⭐️⭐️ to you too! Thanks for trusting us over the years! I appreciate you! "
Profile photo of Sylvia Gagliardi

Sylvia Gagliardi

January 20, 2024

5  out of  5
rating by Sylvia Gagliardi
"Mandy Deak is an informed and responsive State Farm Insurance Agent. Since moving to Charlotte, NC, she was immediately welcoming, smoothly picked up our insurance coverage from the previous agent, and answered all of our insurance questions. She is always pleasant to interface with and quickly and fully responds. I would highly recommend her if you are in need of a State Farm insurance agent."
We responded:
"Sylvia, thank you for such a wonderful review! Your kind feedback means so much! We are always here when you need us! "
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Erica Lipford

December 1, 2023

5  out of  5
rating by Erica Lipford
"Mandy is the best agent in North Carolina. I had an issue with my car insurance, and she handled my business like I would have. I'm so thankful and blessed to have an agent who goes above and beyond for her customers. Thanks again, and keep up the great work that you are doing."
We responded:
"Erica, thank you so much for the awesome review! I am so happy to have you as part of our State Farm family! And we are always here when you need us! "
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GENE COHN

November 19, 2023

5  out of  5
rating by GENE COHN
"I just wanted to let you know i have been dealing with Karisha about getting a policy for auto and homeowners. I also needed a form sent to DMV. She has made the entire process very easy. I just wanted to let you know she has been very professional, extremely helpful and very pleasant to work with and i appreciated her taking the time to help me. gene"
We responded:
"Gene, thank you for such a kind review! I am so happy that Karisha has been so helpful! We really appreciate your feedback!"
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Brandon johnson

November 15, 2023

5  out of  5
rating by Brandon johnson
"I’ve worked with many insurance companies in the past and let me tell you something, Mandy Deak. State Farm, is second to none. Her and her staff go above and beyond for their clients and I would always recommend them to friends and family. Thank you Mandy for being a true professional."
We responded:
"Awe, thanks, Brandon! We truly appreciate you! "
Profile photo of shontell howze

shontell howze

November 1, 2023

5  out of  5
rating by shontell howze
"I switched from Direct General/ National General to State Farm have the exact same coverage saving a hundred dollars best move I could’ve ever made! I even referred a friend that has switched her insurance provider to state farm as well Thanks State Farm!"
We responded:
"Shontell! Thank you for the great review! I am happy we were able to help you save. Welcome to our State Farm family! "
Profile photo of Alyzah Sibayan

Alyzah Sibayan

October 6, 2023

5  out of  5
rating by Alyzah Sibayan
"I have been working with Mandy’s office for my insurance needs going onto 3 years now and they are exceptional!!"
We responded:
"Thank you for taking the time to leave us a review, Alyzah. Our State Farm office in Charlotte would be nothing without policyholders like you!"
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Jeremy Dewolf

September 28, 2023

5  out of  5
rating by Jeremy Dewolf
"Amber Reeder with Mandy is phenomenal. Saved me from scary situation. Got me a better deal as well. She took time immediately to help me and get me figured out from a stressful situation. 100% recommend she will help you the best she can! Very helpful, professional, kind, and available!"
We responded:
"Thank you, Jeremy, for the amazing review! Our team works hard to provide a great insurance experience in Charlotte and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Mikey Silaphet

Mikey Silaphet

September 27, 2023

5  out of  5
rating by Mikey Silaphet
"Amber Reader was the first to call out of 5 other calls 15 mns later, thats how you git'er done, I couldn't keep up with how fast she was. Processing documents to and from my lawyer. She made it very easy and convenient. It was not like a telemarketing call at all more or less at your service with a beautiful smile. Thank you, Amber, you rock.!"
We responded:
"Thank you, Mikey, for your positive feedback and for acknowledging the exceptional assistance provided by Amber. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."